Welcome to Rotana Property Hub. Your privacy is important to us. This Privacy Policy explains how our application collects, uses and protects user information.
By using this application, you agree to the practices described in this Privacy Policy.
1. Introduction
Rotana Property Hub is a professional property inquiry and assistance application designed to help users explore property-related services and submit inquiry requests through a simple and user-friendly platform.
This application is intended only for informational and inquiry purposes.
2. Information We Collect
The application may collect limited information provided voluntarily by users through inquiry forms, including:
- Full Name
- Phone Number
- Address or Preferred Location
- Optional Property Requirement Notes
We do not collect sensitive financial information such as:
- Bank account details
- Credit card information
- Passwords
- CNIC images
- Financial records
3. How We Use Information
The information submitted by users may be used for:
- Responding to property inquiries
- Providing customer assistance
- Understanding user service requirements
- Improving application functionality
- Maintaining communication related to submitted requests
User information is used only for legitimate business and support purposes.
4. Data Protection
We take reasonable steps to help protect user information from unauthorized access, misuse or disclosure.
Although we strive to use commercially acceptable methods to protect information, no electronic storage or transmission method can be guaranteed to be completely secure.
5. Data Sharing
We do not sell, trade or rent user personal information to third parties.
User information may only be shared when necessary:
- To comply with legal obligations
- To protect company rights or safety
- To respond to lawful requests from authorities
6. Third-Party Services
The application may use trusted third-party services that help improve app functionality, including:
- Google Play Services
- Firebase services (if enabled in future updates)
- Analytics or crash reporting tools
These services may collect limited technical information according to their own privacy policies.
7. Property Information Disclaimer
Property details, availability, pricing, visit timing and documentation status shown or discussed through inquiries may vary depending on real-world conditions and company response.
The application does not guarantee final property availability or transaction completion.
8. No Financial Services
Rotana Property Hub does NOT provide:
- Loans
- Investments
- Cryptocurrency services
- Gambling services
- Trading platforms
- Reward or earning programs
The app is strictly designed for property inquiry and assistance purposes only.
9. Children's Privacy
This application is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If such information is identified, appropriate steps may be taken to remove it.
10. Permissions
The application may request limited permissions necessary for proper functionality and user experience.
The app does not request unnecessary sensitive permissions such as:
- SMS access
- Call logs
- Contact list access
- Background location tracking
unless explicitly required in future versions with user consent.
11. User Responsibility
Users should avoid submitting unnecessary confidential or sensitive information through inquiry forms or notes sections.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be reflected within the application or app listing.
Users are encouraged to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns or privacy-related requests, please contact:
Email: dev@rotanaassociates.online
Thank you for using Rotana Property Hub.